EXCELLENT
150 reviews on
M S
2022-01-15
Eduardo was knowledgeable, kind, and quick. Arrived on time, communicative, and also wore shoe gloves upon entering my place automatically. Really appreciated that. Highly recommend Red Hat Plumbing!
Read more Matthew Kichodhan
2022-01-10
Truly a professional team led by Ahmad. Had massive flooding in basement because of tree roots, old pipes etc. Responsive, explained in detailed step by step what needed to be done, gave the options, no pressure, and provided escalating solutions in a logical way - looking on behalf of the house owners benefit. His team is outstanding, polite, ontime, works hard, professional and very neat. Special thanks, to Gonzales & Victor for the tireless work late to finish the job. You dont find businesses that really understands customer service and building a long term relationship with the customer like this team of Red Hatters!!! Thank you.
Have use them again this week, for tankless water heater, new toilets, sinks, etc. Thanks Alex!
Read more Li Jin
2022-01-08
Had a leak in the water heater that had to be replaced. RHP was able to complete the job quickly.
Read more Jeff Johnston
2021-12-20
I awoke to a water leak on a Saturday morning. I made many calls to plumbers looking for a same-day service; many were listed all over the internet but none wanted to come for such a minor service, they all wanted to sell me a whole bunch of other services. Finally I got in touch with Red Hat (a real person answered, didn't have to leave a message like most of the others), it was 10:45 am, the gentleman told me someone would be here between 11 am and 1 pm. I didn't believe that at the time.
I'm in Ventura, and darn if a fine young man named Carlos showed up before noon, nice clean clothes, well-groomed young man, polite, well-spoken, asked good questions about the extent of the service I wanted for the day. He got to work, I had other things to do in the house, by the time he was done (found my leak, re-soldered the pipes and left them in a better configuration than what he found), an hour had passed. Holy smokes, it was the most beautiful solder work on copper pipes I had ever seen. He knew what I wanted, what would work the best for me, better than I did. I was SOOOOOOO impressed with the gentleman Jose I spoke with in dispatch, and with Carlos work. So much so I introduced Carlos to a neighbor who came to visit, make sure the neighbor knew to call Red Hat when he needed service. Carlos and Red Hat took me from an extremely frustrating situation in the morning, to solving all my problems by early afternoon. Extremely professional folks, top to bottom. I was and remain very grateful for the quality and responsiveness of service.
Read more Jon Peper
2021-12-09
Truly shocked at what a GREAT experience I had! The only reason I say that is because of the reputation many plumbing companies have. This is definitely NOT the case here. Red Hat was awesome and their price was better than any of the other companies I called and I called several. Everybody I dealt with was professional and nice. And in a very classy move the owner himself came out to double check the work and made sure I was happy. I’ve never heard of a plumbing company doing that. The owner even informed me about a rebate with SoCal water/gas I had no idea about! 100 percent recommend!!! You will thank me!
P.S. The work I had done: I had them install a new tankless water heater, connect pipes from a downstairs bathroom to the room above to turn into a powder room. They knocked it out in 2 days.
Read more Guy Beaudoin
2021-12-08
Gonzalo and team were friendly and profesional finding & repairing pipes damaged
and cleaning up sewage spillage.
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